Compliance Framework
Our comprehensive approach to regulatory compliance, industry standards, and legal requirements across all business operations.
Effective Date: January 23, 2025
Last Updated: January 23, 2025
Our Compliance Commitment
Convergent Studios LLC maintains rigorous compliance standards across all aspects of our business operations.
As a Tennessee-based software development company serving healthcare networks, AI-driven businesses, and enterprise clients, we understand that compliance is not just a legal requirement—it's fundamental to building trust and delivering value.
Security First
Healthcare Ready
Legal Compliance
Global Standards
Healthcare Compliance (HIPAA)
HIPAA Compliance Framework
We maintain comprehensive HIPAA compliance for all healthcare-related projects and data handling.
- • Business Associate Agreements (BAAs) with all healthcare clients
- • HIPAA Security Rule implementation and monitoring
- • HIPAA Privacy Rule procedures and training
- • Breach notification protocols and procedures
- • Regular HIPAA compliance audits and assessments
- • Employee HIPAA training and certification
- • Secure PHI handling and disposal procedures
- • Administrative, physical, and technical safeguards
Healthcare Industry Standards
FHIR R4 Compliance
- • Full FHIR R4 specification implementation
- • Healthcare interoperability standards
- • HL7 message processing and validation
- • Clinical data exchange protocols
- • Real-time API compliance testing
Healthcare Security
- • End-to-end encryption for PHI
- • Role-based access controls
- • Audit logging and monitoring
- • Secure clinical data transmission
- • Healthcare network security standards
Additional Healthcare Standards
FDA Compliance
Medical device software regulations and quality system requirements
HITECH Act
Health Information Technology for Economic and Clinical Health compliance
State Regulations
Tennessee healthcare privacy laws and state-specific requirements
Data Privacy & Protection Compliance
US Privacy Laws
California Consumer Privacy Act (CCPA)
- • Consumer rights implementation
- • Data category disclosure requirements
- • "Do Not Sell" compliance mechanisms
- • Authorized agent request processing
- • Annual privacy policy updates
State Privacy Laws (2025)
- • Virginia Consumer Data Protection Act (VCDPA)
- • Colorado Privacy Act (CPA)
- • Connecticut Data Privacy Act (CTDPA)
- • Utah Consumer Privacy Act (UCPA)
- • Additional emerging state laws
International Privacy Compliance
GDPR Compliance
- • Data subject rights implementation
- • Lawful basis for processing documentation
- • Data Protection Impact Assessments (DPIAs)
- • Cross-border data transfer safeguards
- • Privacy by design implementation
Other International Standards
- • PIPEDA (Personal Information Protection and Electronic Documents Act - Canada)
- • Australia Privacy Principles (APPs)
- • UK Data Protection Act 2018
- • Brazil's Lei Geral de Proteção de Dados (LGPD)
Security & Compliance Standards
SOC 2 Type II Compliance
We maintain SOC 2 Type II compliance across all five trust service criteria:
Security
Information and systems protection
Availability
System uptime and accessibility
Confidentiality
Information access restrictions
Privacy
Personal information protection
Processing Integrity
System processing completeness and accuracy
International Security Standards
ISO 27001
- • Information Security Management System (ISMS)
- • Risk assessment and treatment
- • Continuous improvement processes
- • Regular internal and external audits
NIST Cybersecurity Framework
- • Identify, Protect, Detect, Respond, Recover
- • Cybersecurity risk management
- • Critical infrastructure protection
- • Incident response planning
OWASP Standards
- • OWASP Top 10 vulnerability prevention
- • Secure coding practices
- • Application security testing
- • Web application security standards
Legal & Regulatory Compliance
Business & Corporate Compliance
Tennessee State Compliance
- • Tennessee Limited Liability Company Act compliance
- • State business registration and licensing
- • Tennessee Department of Revenue requirements
- • Workers' compensation and employment law
- • Professional services regulations
Federal Compliance
- • Internal Revenue Service (IRS) tax compliance
- • Equal Employment Opportunity (EEO) laws
- • Americans with Disabilities Act (ADA) compliance
- • Federal Trade Commission (FTC) requirements
- • Export Administration Regulations (EAR)
Industry-Specific Regulations
Financial Services Compliance
For clients in financial services, we maintain compliance with:
- • Gramm-Leach-Bliley Act (GLBA)
- • Payment Card Industry Data Security Standard (PCI DSS)
- • Sarbanes-Oxley Act (SOX) requirements
- • Bank Service Company Act (BSCA)
- • Consumer Financial Protection Bureau (CFPB) regulations
- • Fair Credit Reporting Act (FCRA)
- • Anti-Money Laundering (AML) requirements
- • Know Your Customer (KYC) procedures
Government & Public Sector
- • Section 508 accessibility compliance
- • Federal Information Security Management Act (FISMA)
- • Federal Risk and Authorization Management Program (FedRAMP)
- • Government contracting regulations (FAR)
- • Cybersecurity Maturity Model Certification (CMMC)
- • Defense Federal Acquisition Regulation Supplement (DFARS)
Accessibility Compliance
Web Content Accessibility Guidelines (WCAG)
We ensure all digital products meet or exceed WCAG 2.1 AA standards:
Perceivable
Information presentable to users in ways they can perceive
Operable
User interface components must be operable
Understandable
Information and UI operation must be understandable
Robust
Content must be robust enough for assistive technologies
ADA Compliance
- • Americans with Disabilities Act digital accessibility
- • Section 508 compliance for government clients
- • Screen reader compatibility
- • Keyboard navigation support
- • Color contrast and visual accessibility
Testing & Validation
- • Automated accessibility testing tools
- • Manual accessibility audits
- • User testing with assistive technologies
- • Accessibility conformance statements
- • Regular accessibility reviews
Compliance Monitoring & Reporting
Continuous Compliance Management
Monitoring & Assessment
- • Automated compliance monitoring tools
- • Regular internal compliance audits
- • Third-party compliance assessments
- • Risk assessment and mitigation
- • Compliance dashboard and metrics
Documentation & Records
- • Comprehensive compliance documentation
- • Policy and procedure maintenance
- • Audit trail and evidence collection
- • Incident documentation and reporting
- • Compliance training records
Compliance Reporting
Client Reporting
- • Compliance status dashboards
- • Regular compliance reports
- • Incident notifications
- • Audit support and documentation
Regulatory Reporting
- • Required regulatory filings
- • Breach notifications
- • Compliance certifications
- • Government audit support
Internal Reporting
- • Executive compliance briefings
- • Board reporting
- • Compliance metrics and KPIs
- • Continuous improvement plans
Employee Training & Awareness
Compliance Training Program
- • Comprehensive onboarding compliance training
- • Role-specific compliance education
- • Regular refresher training sessions
- • Industry-specific certification programs
- • Compliance awareness campaigns
Ongoing Education
- • Regulatory update communications
- • Best practice sharing sessions
- • External compliance conferences and training
- • Professional certification support
- • Compliance community participation
Compliance Culture
We foster a culture where compliance is everyone's responsibility:
- • Open door policy for compliance concerns
- • Whistleblower protection procedures
- • Regular compliance team meetings
- • Compliance champion program
- • Recognition for compliance excellence
- • Continuous improvement mindset
Third-Party & Vendor Compliance
Vendor Management Program
Due Diligence Process
- • Comprehensive vendor security assessments
- • Compliance certification verification
- • Financial stability and reputation checks
- • Reference verification and background checks
- • Contract compliance review
Ongoing Monitoring
- • Regular vendor compliance audits
- • Performance monitoring and reporting
- • Incident response and escalation
- • Contract renewal compliance reviews
- • Vendor relationship management
Key Vendor Categories
Cloud Infrastructure
AWS, Azure, Google Cloud - all SOC 2 certified with comprehensive compliance frameworks
Security & Monitoring
Security tools, monitoring platforms, and compliance management systems
Business Operations
CRM, project management, communication tools with appropriate data handling agreements
Compliance Contact Information
Compliance Officer
Company: Convergent Studios LLC
Location: Maury County, Tennessee
Email: compliance@convergent-software.com
General Contact: contact@convergent-software.com
Phone: (615) 492-0053
Compliance Inquiries
Audit Requests: 5 business days response
Compliance Questions: 2 business days
Incident Reporting: 24 hours
Business Hours: 8:00 AM - 6:00 PM CT
Emergency: 24/7 for critical compliance issues
Documentation Available: Upon request, we can provide compliance certifications, audit reports, policy documentation, and other compliance-related materials to qualified parties under appropriate confidentiality agreements.