Security Policy
Our comprehensive approach to protecting your data, systems, and business operations with enterprise-grade security measures.
Effective Date: January 23, 2025
Last Updated: January 23, 2025
Our Security Commitment
Convergent Studios LLC is committed to maintaining the highest standards of information security.
As a Tennessee-based software development company serving healthcare, AI, and enterprise clients, we understand that security is not optional—it's fundamental to everything we do.
SOC 2 Compliant
HIPAA Ready
Enterprise Grade
Information Security Framework
Security Governance
Leadership & Accountability
- • Designated Security Officer responsible for oversight
- • Regular security training for all team members
- • Executive leadership commitment to security
- • Board-level security reporting and review
Policy & Procedures
- • Comprehensive security policy documentation
- • Regular policy reviews and updates
- • Employee security handbooks and guidelines
- • Incident response and escalation procedures
Risk Management
We conduct regular risk assessments to identify and mitigate security threats.
- • Annual comprehensive risk assessments
- • Quarterly threat landscape reviews
- • Continuous vulnerability monitoring
- • Third-party security audits
- • Risk treatment and mitigation plans
- • Business impact assessments
- • Security metrics and KPI tracking
- • Regular penetration testing
Data Protection Measures
Encryption Standards
Data at Rest
- • AES-256 encryption for stored data
- • Encrypted database storage
- • Secure key management systems
- • Hardware security modules (HSMs)
- • Regular key rotation procedures
Data in Transit
- • TLS 1.3 for all web communications
- • VPN connections for remote access
- • Encrypted API communications
- • Secure file transfer protocols (SFTP)
- • Certificate pinning for mobile apps
Data Classification & Handling
| Classification | Examples | Protection Level |
|---|---|---|
| Public | Marketing materials, website content | Standard web security |
| Internal | Business documents, project files | Access controls, encryption |
| Confidential | Client data, source code, contracts | Strong encryption, MFA, audit logs |
| Restricted | PHI, PII, financial data | Highest security, compliance controls |
Access Controls & Authentication
Identity & Access Management
User Authentication
- • Multi-factor authentication (MFA) required
- • Single sign-on (SSO) integration
- • Strong password policies
- • Biometric authentication support
- • Regular password rotation requirements
Authorization Controls
- • Role-based access control (RBAC)
- • Principle of least privilege
- • Regular access reviews and audits
- • Automated access provisioning/deprovisioning
- • Privileged access management (PAM)
Network Security
Perimeter Defense
- • Next-generation firewalls
- • Intrusion detection systems
- • DDoS protection
- • Web application firewalls
Network Monitoring
- • 24/7 security monitoring
- • Network traffic analysis
- • Anomaly detection
- • Real-time threat intelligence
Secure Communications
- • VPN for remote access
- • Zero-trust network architecture
- • Network segmentation
- • Encrypted internal communications
Application Security
Secure Development Lifecycle
Development Practices
- • Security by design principles
- • Secure coding standards and training
- • Code review requirements
- • Static application security testing (SAST)
- • Dynamic application security testing (DAST)
Testing & Validation
- • Automated security testing in CI/CD
- • Dependency vulnerability scanning
- • Container security scanning
- • Penetration testing
- • Security regression testing
Runtime Protection
- • Web application firewalls (WAF)
- • Runtime application self-protection (RASP)
- • API security gateways
- • Bot protection and rate limiting
- • Input validation and sanitization
- • Output encoding
- • Session management security
- • Error handling and logging
Infrastructure Security
Cloud Security
AWS Security
- • AWS Well-Architected Framework
- • IAM roles and policies
- • VPC security groups and NACLs
- • AWS CloudTrail audit logging
- • AWS Config compliance monitoring
Azure Security
- • Azure Security Center
- • Azure Active Directory
- • Network Security Groups
- • Azure Monitor and Log Analytics
- • Azure Policy compliance
Container & Orchestration Security
Container Security
- • Minimal base images
- • Image vulnerability scanning
- • Runtime security monitoring
- • Non-root container execution
Kubernetes Security
- • RBAC policies
- • Pod security standards
- • Network policies
- • Admission controllers
Secrets Management
- • HashiCorp Vault
- • Kubernetes secrets
- • External secret operators
- • Secret rotation
Compliance & Standards
Healthcare Security (HIPAA)
For healthcare clients, we maintain HIPAA-compliant security measures:
- • Business Associate Agreements (BAAs)
- • PHI encryption and access controls
- • Audit logging and monitoring
- • Risk assessments and documentation
- • Employee training and certification
- • Breach notification procedures
- • Secure PHI disposal
- • Regular compliance audits
SOC 2 Type II Compliance
Security
Availability
Confidentiality
Privacy
Processing Integrity
Additional Standards
ISO 27001
Information security management system framework
NIST Framework
Cybersecurity framework implementation
OWASP Top 10
Web application security best practices
Security Monitoring & Incident Response
24/7 Security Operations
Monitoring Capabilities
- • Security Information and Event Management (SIEM)
- • Real-time threat detection and analysis
- • Automated alerting and escalation
- • Log aggregation and correlation
- • Behavioral analytics and anomaly detection
Response Capabilities
- • Dedicated incident response team
- • Automated threat containment
- • Forensic analysis capabilities
- • Client communication protocols
- • Recovery and remediation procedures
Incident Response Process
Detection
Identify and validate security incidents
Response
Contain threat and assess impact
Recovery
Restore systems and services
Learning
Post-incident review and improvement
Security Reporting & Transparency
Vulnerability Disclosure
We welcome security researchers and clients to report potential vulnerabilities responsibly.
- • Email: security@convergent-software.com
- • Response Time: 24 hours acknowledgment
- • Investigation: 5 business days assessment
- • Resolution: Timeline based on severity
- • Coordinated disclosure process
- • Credit to responsible researchers
- • Transparent communication
- • Regular security bulletins
Security Metrics & Reporting
Monthly Reports
Security posture, incidents, and metrics for enterprise clients
Annual Audits
Third-party security assessments and compliance certifications
Transparency Reports
Annual security and privacy transparency reporting
Employee Security Program
Background Checks & Vetting
- • Comprehensive background verification
- • Professional reference checks
- • Security clearance requirements for sensitive projects
- • Ongoing monitoring for security-critical roles
Security Training & Awareness
- • Mandatory security awareness training
- • Role-specific security training
- • Regular phishing simulation exercises
- • Incident response training and drills
Security Culture
We foster a security-first culture where every team member is empowered and responsible for maintaining security:
- • Regular security team meetings and updates
- • Security champion program
- • Incentives for security improvements
- • Open communication about security concerns
- • Continuous learning and certification support
- • Security-focused code reviews
Security Contact Information
Security Team
Security Officer: Convergent Studios LLC
Location: Maury County, Tennessee
Security Email: security@convergent-software.com
General Contact: contact@convergent-software.com
Phone: (615) 492-0053
Emergency Response
Security Incidents: 24/7 response available
Vulnerability Reports: 24 hours acknowledgment
Business Hours: 8:00 AM - 6:00 PM CT
After Hours: Emergency escalation procedures
Note: This Security Policy is reviewed and updated regularly to address evolving threats and comply with new regulations. For the most current version, please visit our website or contact our security team directly.